Terms and Conditions
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For Partnership
1. Scope of the Partnership- The Partner agrees to collaborate with the Company in sourcing, procurement, and manufacturing of goods or services as outlined in specific purchase orders, agreements, or contracts.
- The Partner should provide details of products/services to be sourced, including quality standards, delivery timelines, and specifications as agreed upon by both parties.
- The Company reserves the right to reject any product or service that does not meet the agreed specifications or quality standards.
- The Company is responsible for identifying suppliers, negotiating pricing, managing procurement, and ensuring timely delivery of the sourced products or services.
- The Partner is responsible for providing accurate and timely product specifications, assisting in supplier evaluation, and ensuring that necessary regulatory compliance is met.
- Payments are to be made in accordance with the payment schedule agreed upon in individual purchase orders or contracts.
- Payment methods may include wire transfer, credit card, or other mutually agreed methods.
- Late payments beyond the due date will incur a penalty of a certain amount per month.
- All costs related to duties, tariffs, and taxes on the products will be borne by the Partner unless otherwise stated.
- All products/services sourced under this Agreement must comply with the quality and safety standards set forth by the Company or as agreed in specific contracts.
- The Company reserves the right to inspect products before shipment or upon arrival at the designated location. If any products do not conform to the agreed standards, the Company has the right to reject them.
- Both parties agree to maintain strict confidentiality regarding all proprietary information, including but not limited to pricing, supplier details, product specifications, and trade secrets.
- Confidential information shall not be disclosed to any third parties without prior written consent from the disclosing party.
- The confidentiality obligations remain in effect even after the termination or expiration of this Agreement.
- All intellectual property (IP) related to products, designs, or services sourced or created under this partnership shall remain the property of the respective owner.
- The Partner grants the Company a non-exclusive, royalty-free license to use the IP for the purpose of fulfilling the obligations of this Agreement.
- In the case of customized products or branding, any jointly developed IP will be subject to separate agreements regarding ownership and rights.
- Each party shall be responsible for its own negligence and breaches of this Agreement.
- The Partner agrees to indemnify, defend, and hold the Company harmless from any claims, losses, damages, or liabilities arising from:
- Non-compliance with laws or regulations.
- Defective products.
- Breach of third-party IP rights.
- The Company’s liability for any claim, whether arising in contract, tort, or otherwise, shall not exceed the total value of the products/services sourced under the specific order giving rise to the claim.
- This Agreement is valid as of the Effective Date and will continue until terminated by either party.
- Either party may terminate the Agreement with a certain number of days’ notice in writing, or immediately for:
- Breach of a material term of this Agreement.
- Insolvency or bankruptcy of the other party.
- Force majeure events lasting more than a specified number of days.
- Upon termination, any outstanding payments due shall be settled within a few days.
- Neither party shall be held liable for failure or delay in performance of obligations under this Agreement due to events beyond their reasonable control, including but not limited to natural disasters, war, strikes, pandemics, or government regulations.
- In such cases, the affected party shall notify the other party within [X] days of the occurrence of the event.
- This Agreement is governed by the laws of India.
- Any disputes arising under or in connection with this Agreement shall be resolved through negotiation. If unresolved, the dispute will be referred to arbitration in India.
- The arbitration decision shall be final and binding on both parties.
- Any amendments to this Agreement must be made in writing and signed by both parties.
- This Agreement constitutes the entire agreement between the Company and the Partner and supersedes any prior agreements, representations, or understandings, whether written or oral.
For Supplier
1. Product Quality and Specifications- The Supplier agrees to provide products that meet or exceed the quality standards and specifications outlined in the purchase order or separate quality agreement.
- All products must comply with relevant industry standards and applicable laws and regulations.
- The Supplier shall deliver products to the designated location on or before the agreed-upon delivery date.
- Any anticipated delays must be communicated to the Company in writing at least 5 business days before the scheduled delivery date.
- Prices for products and services shall be as specified in the purchase order or separate pricing agreement.
- Payment will be made within 30 days of receipt of a correct and undisputed invoice, unless otherwise agreed in writing.
- The Supplier agrees to maintain the confidentiality of all non-public information disclosed by the Company during the course of business.
- This obligation survives the termination of the business relationship.
- The Supplier warrants that all products and services provided do not infringe on any third-party intellectual property rights.
- Any intellectual property developed specifically for the Company shall be the property of the Company, unless otherwise agreed in writing.
- The Supplier warrants that all products are free from defects in material and workmanship for a period of 12 months from the date of delivery.
- The Supplier agrees to indemnify the Company against any claims arising from defective products or services.
- Either party may terminate this agreement with 30 days’ written notice.
- The Company reserves the right to terminate immediately in case of material breach by the Supplier.
- The Supplier agrees to comply with all applicable laws, regulations, and ethical business practices.
- The Supplier shall maintain all necessary licenses, permits, and registrations required to fulfill its obligations.
For Customers
1. General Overview- These Terms and Conditions apply to all sales, purchases, and deliveries of products or services from the Company.
- By placing an order, you agree to be bound by these Terms and Conditions. If you do not agree to them, please refrain from placing an order.
- The Company provides accurate product descriptions and specifications. However, slight variations in color, size, and materials may occur due to manufacturing processes.
- Customers are encouraged to review the product descriptions, specifications, and details before placing orders.
- Orders can be placed through our website, via email, or over the phone.
- When placing an order, you must provide accurate details such as product specifications, quantities, delivery address, and any other necessary information.
- All orders are subject to acceptance by the Company. We reserve the right to decline any order at our discretion.
- All prices are listed in [Currency] and are subject to change without notice. Once an order is confirmed, the price will be fixed based on the order confirmation.
- Payment Methods: We accept payments via [list of payment methods]. Orders must be paid in full before shipment unless otherwise agreed upon.
- Late Payments: If payment is not received within the agreed period, we reserve the right to suspend delivery or cancel the order. Late fees may apply for overdue payments.
- Shipping Methods: The Company will arrange for the shipping of products as per the agreed-upon shipping method. Shipping costs are the responsibility of the Customer unless otherwise stated.
- Delivery Times: Estimated delivery times will be provided with your order confirmation. We aim to meet delivery timelines; however, delays may occur due to unforeseen circumstances.
- International Orders: Customers are responsible for any import duties, taxes, or customs fees for international shipments. Please check your country’s import regulations before placing an order.
- Order Changes: If you need to change an order after it has been placed, please contact us immediately. Changes may not be possible once the order has been processed for shipping.
- Order Cancellations: Orders can be canceled if they have not yet been shipped. Once shipped, cancellations are not permitted, and our return policy will apply.
- Eligibility for Return: If you receive a defective or incorrect product, you may be eligible for a return or exchange. Returns must be requested within 1 day of delivery.
- Return Process: To request a return, contact our customer service team. The product must be returned in its original condition and packaging.
- Refunds: Refunds will be processed once the returned product is inspected and approved by our team. Refunds may take 10 business days to reflect in your account.
- Non-Returnable Items: Certain products, such as custom or made-to-order items, are not eligible for returns unless they are defective.
- All products come with a standard warranty.
- The warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.
- In the event of a warranty claim, the Customer must provide proof of purchase and contact our support team for further instructions.
- The Company is not liable for any indirect, special, or consequential damages arising from the use of our products or delays in delivery.
- The Company’s total liability for any claim shall not exceed the amount paid by the Customer for the product in question.
- Customers are responsible for providing accurate information during the ordering process, including delivery details and product specifications.
- It is the Customer’s responsibility to ensure that any products purchased comply with local regulations and laws.
- The Company is not liable for any failure to perform due to events beyond our control, including natural disasters, pandemics, strikes, or government regulations.
- In such cases, both parties will work towards finding a mutually agreeable solution.
- All content, product designs, trademarks, and proprietary information provided by the Company are the intellectual property.
- Customers may not reproduce, distribute, or use the Company’s intellectual property without prior written consent.
- The Company respects your privacy and is committed to protecting your personal data. Please refer to our [Privacy Policy] for more information on how we collect and use your data.
- By placing an order, you consent to the Company’s use of your personal information for processing your order and providing customer service.
- These Terms and Conditions are governed by the laws of India. Any disputes arising from the purchase or use of our products will be subject to the jurisdiction of the courts of India.
- The Company reserves the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will always be available on our website. Continued use of our services after changes have been made constitutes acceptance of the revised Terms.